Customer Service

Shipping & Delivery
Boldnyoung is committed to deliver your order accurately, in good condition and always on time.We are partnered with worldclass logistics companies of national and international repute to timely deliver your orders. Our packaging does not have any branding, marking or product description to ensure you can have your order delivered anywhere without disclosing the contents of the package. We provide free shipping on all orders above ₹500 . For orders below ₹500 a nominal shipping fee will be applicable. The Shipping fee will be applicable based on product weight and delivery location. The Fee will be displayed on product and checkout page. We work round the clock to ensure 48 hours dispatch. Based on the location, the delivery time in
  • Metros is 3-5 Days,
  • Rest of India is 5-10 Days (excluding himalyan and North East Regions, Kerala and remote location
  • Remote Location: 10-20 days based on pincodes.
  • You can track your order online once it is dispatched. While we shall endeavour to ship all items in your order together,this may not always be possible due to product availability.We will intimate you in such cases we mail. We urge all our costumers not to accept order with tempered packaging. All our orders are shipped in tempered proof packaging. Contact us on our orders and delivery page or email us at [email protected]
    Privacy & Security
    We take costumer data security very seriously and do not sell or share the data to any third party company. We store information in our record to provide better service experience to our costumers. You could refer detailed privacy policy on our privacy policy page.
    Returns & Replacements
    We have a very easy hassle-free return policy. Simply return unworn, unwashed merchandise with all tags attached in the original box packing within 7 days of delivery. Please visit your account and order page to do the same. You can also contact us on [email protected] for any return related issues. Due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on
  • Briefs, Panties, Stick-On Bras, Socks, Babydolls, pasties, all lower innerwear and some of the accessories.
  • Products that are sold as packs cannot be returned as individual items.
  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
  • Gift cards are non-returnable.
  • Gift wrapping charges will not be refunded if goods are returned. Also, any replacements you have asked for will not be gift wrapped.
  • COD and shipping charges will not be refundable
  • .
    Refunds
    We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cash On Delivery (COD), we will refund the money in your Wallet or will transfer the Cash to your account., which can be used for any purchases on Boldnyoung.com OR can be transfered to the Bank Account. Typically refunds take 3-5 Business days to get reflected in Bank Account. In some cases, credit card issuing banks may take longer to reflect the credit posted on the card. Please feel free to mail us at [email protected] if you have any questions on our Cancellation Policy.
    Discreet packaging
    You can feel safe having a BNY shipment sent to your home or work address. All orders are dispatched in discreet and office-friendly plain packaging. We ship your orders in plain brown boxes or generic white poly bags. Our shipping label does not mention the product names. Your purchase is safely packed inside the box with original brand packaging. If you have further queries on our packaging,call us at [email protected] or contact us.
    Disclaimer and Limitation of Liability
    EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SALE OF EACH PRODUCT ON THIS SITE, THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY BOLDNYOUNG.COM ON AN "AS IS" BASIS. BOLDNYOUNG.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BOLDNYOUNG.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. BOLDNYOUNG.COM DOES NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOLDNYOUNG.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOLDNYOUNG.COM'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE AMOUNT OF FEES ACTUALLY PAID BY YOU TO BOLDNYOUNG.COM DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO BOLDNYOUNG.COM'S LIABILITY